Have a Question?
We have taken the time to answer some of our most frequently asked questions below.
If you don’t see the answer you’re looking for here you can feel free to email:
David@RonNicole.com
Q: How do I purchase artwork?
A: . We only sell to our email subscribers. If you receive our emails you will know when we are selling something.
Q: What is you art medium?
A: Plaster (FYI plaster is not ceramics) and Paper
Q: How much are your original Plaster works?
A: Ronni’s original plasterworks are highly collectable, and generally sell out quickly. They start at $2200 for her 7 x7 inch round Wall Candies and go up from there. Her larger scale artworks start around $7500.
Q: Do you have artwork available?
A: Most of Ron Nicole’s artwork is made completely by hand (her hands), and the process is time, and labor intensive. They are one of a kind. We DO NOT maintain inventory. The pieces are made and sold. She is working on a porcelain version that will be offered to her subscribers in early 2024 with the ultimate goal of having more artwork available for everyone. Be sure to subscribe so that you hear about it first.
Q: What do you call your Artwork?
A: Floral Reliefs or Floral Fossils
Q: Do you offer wholesale pricing?
A: No. Never.
Q: Do you do commissions?
A: Rarely. Sometimes.
Q: Can we feature you in our publication?
A: We appreciate you wanting to feature Ron Nicole in your publication. Ronni only does in-person interviews. If you would like to schedule an interview please reach out to David@RonNicole.com
Q: Where do you source your flowers?
A: We grow many of our own flowers, and spend most of the Spring and Summer months searching all our neighbor’s yards, local nurseries, and farms for everything else.
Q: Where are you located?
A: 10 Stockton Ave, New Hope, PA 18938
Q: Can I visit your art studio?
A: Of course. We offer open-studio dates periodically thoughout the year. Additionally, if you are a subscriber, you can feel free to reply to any of our newsletters and let us know if you’re going to be in our neck of the woods. If we’re available we will gladly schedule a day/time for you to stop by.
Shipping/Ordering
Q: Where do you ship?
A: Ron Nicole only ships within the US.
Q: How much is shipping?
A: All US orders receive free shipping.
Q: When will my order ship?
A: Nothing ships out immediately. We are a mom and pop shop. All ready-made artwork will ship out in an average of 1-2 weeks from your order date. I you purchased artwork that was offered as a pre-sale, we will provide as accurate a time frame as we can in the shop listing, and keep you updated as we go. We do our best to let you know if things are taking longer than expected.
We use USPS priority mail for most things. You will receive tracking info once we have shipped your order. Depending on the dollar value of your purchase, signature may be required for delivery.
Q: Do you take special shipping requests?
A: We will always do our best to accommodate reasonable requests, but if you are moving, going on vacation for the summer, remodeling your home, or doing anything else that will prohibit you from receiving your package, we might suggest that you wait until you’re available before you purchase artwork. We DO NOT have the extra storage space to hang on to things indefinitely for you.
Q: How do refunds, exchanges, and returns work?
A: While I hope you love your new Ron Nicole piece, I am always happy to chat about any issues or concerns. If you are at all unhappy with your purchase, let us know as soon as possible so that we can take immediate steps to remedy the situation. Whether it is issuing a credit, exchange, or refund, we will work out something quickly to make sure that you are happy.
Q: My piece was received damaged! What do I do?
A: Let us know as soon as you discover the issue. Send us a picture of the piece. If it’s an item we can easily replace we will send a new one out immediately. If it’s an item that is less easily replaced we will respond with as many options as we can come up with to make sure you still get an artwork you love. We are committed to serving our collectors, and will make sure you are made whole one way or the other.